Angel's maintenance page hides your store from everyone who opens it and shows them a message instead. The only people who get past it are customers logged in on the storefront whose mobile number or email you added to «المستخدمون المعتمدون» (approved users). Every option is explained in Maintenance page and approved users.

How it works

  • Maintenance stays on for as long as «تفعيل صفحة الصيانة» (enable the maintenance page) is on. It never stops by itself.
  • The countdown is for display only. When it reaches its date, the maintenance page stays until you turn it off.
  • While maintenance is on, your store's pages ask search engines not to index them, so the maintenance message does not appear in search results.

Turn on the maintenance page

  • Select (المتجر وقنوات البيع) [Store & Channels], then (تصميم المتجر) [Store Design], then (تخصيص) [Customize] on Angel's card, and open the «صفحة الصيانة» (maintenance page) group.
  • Turn on «تفعيل صفحة الصيانة». The group's other options appear.
  • Type «عنوان رئيسي لصفحة الصيانة» (main heading); its default is «المتجر تحت الصيانة» ("the store is under maintenance"). In «نص فرعي لصفحة الصيانة» (subtext), add a line such as when you will be back.
  • For a countdown, turn on «تفعيل العداد التنازلي في صفحة الصيانة» (countdown) and pick a future date in «حدد تاريخ انتهاء الصيانة» (end date). The default date, 2026-01-01, has passed.
  • Choose what the page shows: «إظهار تقييمات المتجر في صفحة الصيانة» (store ratings), «إظهار وسائل الاتصال في صفحة الصيانة» (contact details) and «إظهار وسائل التواصل الاجتماعي في صفحة الصيانة» (social media links).
  • Save your changes.

See your store yourself during maintenance

  • Open your storefront and log in with a customer account, as any customer would. Being logged in to the Salla dashboard is not enough.
  • In «المستخدمون المعتمدون», add an entry. The list takes up to 20.
  • Type any name in «اسم المستخدم» (user name); visitors never see it.
  • In «رقم الجوال أو الإيميل» (mobile number or email), type the account's mobile number without a + sign, spaces or dashes. If the account has no mobile number, type its email.
  • Save your changes, then open the store while logged in with that account.

⚠️ If the account has a mobile number, Angel compares the number only and ignores the email. If you still see the maintenance page, try the number once with the 966 country code and once without it.

Turn it off at launch

When your store is ready, turn off «تفعيل صفحة الصيانة» and save. Then open the store on your phone without logging in, to check that your customers can see it. Before you launch, go through the launch checklist for stores on Angel.

Another way, without the maintenance page

If your store is live and taking orders, you do not need to hide it. Select (تكرار النسخة) [Duplicate] on the theme's card, customize and preview the new copy, then publish it when you are done. The steps are in Salla's help article إدارة الثيمات وتخصيصها وحماية محتوى المتجر (in Arabic).

Salla's help center also describes a maintenance page built on a copy of a default theme, in إنشاء صفحة متجر تحت الصيانة (in Arabic).

FAQ

The countdown has ended. Why is the maintenance page still showing?

Because the countdown is for display only. Turn off «تفعيل صفحة الصيانة» yourself, then save your changes.

I turned on the maintenance page. How do I see my store?

Log in on the storefront with a customer account, and add its mobile number or email to «المستخدمون المعتمدون». Being logged in to the dashboard alone is not enough.