The maintenance page hides the store from visitors and shows them a message instead. Use it while you set up a new store or make a large change, then turn it off yourself when you are done.
#How it works
- Every visitor sees the maintenance page instead of the store while «تفعيل صفحة الصيانة» (enable the maintenance page) is on.
- The page asks search engines not to index it (
noindex), so the maintenance message does not appear in search results. - The only people who get past it are customers who are logged in on the storefront and whose mobile number or email is in «المستخدمون المعتمدون» (approved users).
- The countdown is for display only. When it reaches its date, maintenance stays on until you turn it off.
#«صفحة الصيانة» (maintenance page)
| Setting | Default | What it does |
|---|---|---|
| «تفعيل صفحة الصيانة» | Off | Shows the maintenance page to every visitor except approved users. The group's other options appear once it is on. |
| «عنوان رئيسي لصفحة الصيانة» | «المتجر تحت الصيانة» ("the store is under maintenance") | The large heading on the page. Up to 100 characters. |
| «نص فرعي لصفحة الصيانة» | Empty | A line under the heading, such as when you will be back. Up to 500 characters. |
| «تفعيل العداد التنازلي في صفحة الصيانة» | Off | Shows a countdown to the date you set. |
| «حدد تاريخ انتهاء الصيانة» | 2026-01-01 | The date the countdown runs to. Appears once the countdown is on. The default date has passed, so pick a future one. |
| «إظهار تقييمات المتجر في صفحة الصيانة» | Off | Shows your store's ratings on the page. |
| «إظهار وسائل الاتصال في صفحة الصيانة» | Off | Shows your store's contact details. |
| «إظهار وسائل التواصل الاجتماعي في صفحة الصيانة» | Off | Shows links to your social media accounts. |
#«المستخدمون المعتمدون» (approved users)
A list of the people who can see the store while maintenance is on, up to 20 of them. Each has two fields:
| Field | What to type |
|---|---|
| «اسم المستخدم» | Any name that helps you recognize the entry, such as "Mohammed". Visitors never see it. Up to 100 characters. |
| «رقم الجوال أو الإيميل» | The mobile number or email of the customer account you will log in with on the storefront. Up to 30 characters. |
#How to get past maintenance
- 1
Log in as a customer
Open the storefront and log in with a customer account, as any customer would. Being logged in to the Salla dashboard is not enough.
- 2
Add that account's details
In «المستخدمون المعتمدون», add an entry and type the account's mobile number in «رقم الجوال أو الإيميل», without a + sign, spaces or dashes. If the account has no mobile number, type its email.
- 3
Save and open the store
Save your changes, then open the store while logged in with that account. You see the store; every other visitor sees the maintenance page.